Reference

Account Access, Eligibility and Legal Conditions

Using tk7000 means you accept the legal terms set out across these pages — including how your account is governed, what conditions apply to deposits via bKash, Nagad, or Rocket, and how eligibility is determined by your local law and the regions we can…

Jurisdiction-dependent eligibilityAccount terms apply from registrationbKash, Nagad, Rocket wallet conditionsData and privacy rightsContact paths for legal queries
tk7000 Account Access, Eligibility and Legal Conditions
LEGAL CONTACT PATHS

Reach Us on Legal and Account Matters

If you have a question about these legal terms, your account status, or eligibility in your region, we have direct contact paths available. Wallet-related disputes — whether via bKash, Nagad, or Rocket — are handled through the same support queue as general account queries. Raise your issue with the specific transaction reference and wallet number for a faster resolution.

Live Chat Support Open the chat window from your account dashboard. Available for legal, account and wallet queries — quote your account ID when you connect.
Email for Legal Queries Send written legal requests to our support email address. Include your registered mobile number and the specific clause or issue you are raising.
Account Help Centre Our help section covers account eligibility, term changes and wallet dispute steps. Search by topic or browse the policy sections directly from your account page.
ACCOUNT SECURITY AND DATA

How We Handle Your Data and Account Security

tk7000 collects account data — your registered mobile number, payment wallet identifiers like your bKash or Nagad number, and transaction records — to operate your account and meet our legal obligations. We do not sell personal data to third parties. Cookies on the platform track session state and wallet flow, not personal browsing history outside our domain. You can request a copy of the data we hold on your account or ask us to correct it by contacting support with your account ID.

Data Retention

Account and transaction records are kept for the period required by our operating obligations. After account closure, records are held for the minimum retention period before deletion.

Cookie Policy

We use session cookies to keep your account active and functional wallet flow intact. No third-party advertising cookies are set without your acknowledgement at first visit.

Account Security

Your account login uses OTP verification to your registered mobile number. Never share your OTP with anyone — our support team will never ask for it.

Data Correction Requests

To update or correct personal data on your account, contact support directly with your registered bKash, Nagad, or Rocket number and a clear description of what needs correcting.

Common Questions About Our Legal Terms

These are the questions we hear most from people going through our legal pages. If your question is not here, contact support with your account ID and the specific term you need clarified.

Yes. Access to the platform depends on your local law and your eligible region. We do not confirm legal availability in all areas — check your local regulations before opening an account.

Wallet identifiers linked to your account are retained for the minimum period our obligations require, then removed. You can ask support for the specific retention timeline using your account ID.

Yes. Contact support with your registered mobile number and account ID. We will confirm the data we hold and provide a summary within the timeframe our policy allows.

Raise the dispute through live chat or email. Include the wallet transaction reference your payment provider gave you — that reference number is what our team uses to match the account record.

Updates are published on this page with immediate effect. Continuing to use your account after an update is posted means you accept the revised terms as they stand.

In most cases, yes — we contact you via your registered details before acting. Immediate closure without prior notice only applies where account integrity is at serious risk.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.